Help & FAQ
Quick answers to the most common questions about using Dawdle.ai.
Getting Started
Simply start a new chat on the home page and tell our AI assistant about your travel plans. You can specify your destination, travel dates, budget, number of travelers, and any preferences. The AI will guide you through the process and create a personalized itinerary for you.
You can start using Dawdle.ai without signing up, but creating an account allows you to save your itineraries, access your chat history, and manage your profile. Signing up is free and takes just a few moments.
Our AI chat assistant uses advanced natural language processing to understand your travel preferences. You can have a natural conversation about your trip, and the AI will ask clarifying questions, suggest destinations, and generate detailed itineraries with maps, budgets, and sustainability insights.
To create the best itinerary, you should provide: your destination or region, travel dates, number of travelers, budget range, travel style preferences (budget, mid-range, luxury), trip goals, and any specific preferences or activities you'd like to include.
Account & Profile
Click on the 'Sign In' button in the sidebar, then select 'Create Account'. You'll need to provide your email address, create a password, and verify your email. Once verified, you can start using all features of Dawdle.ai.
If you've forgotten your password, click 'Sign In' and then 'Forgot Password'. Enter your email address, and we'll send you a password reset link. Follow the instructions in the email to create a new password.
Yes, you can change your email address from your profile settings. Go to your profile page, navigate to the account settings, and select 'Change Email'. You'll need to verify your new email address before the change takes effect.
Visit your profile page by clicking on your avatar in the sidebar. From there, you can update your name, email, password, and profile picture. All changes are saved automatically.
Using the Platform
Your itineraries are automatically saved when you create them. You can access all your saved trips from the 'Chats' section in the sidebar. Each conversation represents a saved itinerary that you can revisit anytime.
Yes! You can continue chatting with the AI assistant to refine your itinerary. Ask for changes to specific days, request alternative activities, adjust your budget, or modify any aspect of your trip. The AI will update your itinerary accordingly.
Currently, you can view and print your itinerary from the chat interface. We're working on additional sharing features that will allow you to share itineraries via email or generate shareable links. Stay tuned for updates!
Dawdle.ai currently focuses on travel within Canada. We support all provinces and territories, including major cities, national parks, and popular tourist destinations. Our AI can help you plan trips to any location within Canada.
Billing & Subscriptions
Dawdle.ai offers a free tier that allows you to create and save itineraries. Some advanced features may require a subscription. Check our pricing page for detailed information about free and premium features.
The free version includes: AI chat assistant, itinerary creation, interactive maps, basic budget tracking, and saving up to 5 itineraries. Premium features may include unlimited saved itineraries, advanced sustainability insights, and priority support.
You can manage your subscription from your profile settings. Navigate to the 'Billing' or 'Subscription' section, where you can view your current plan and cancel if needed. Cancellation takes effect at the end of your current billing period.
Technical Support
If the map isn't loading, try refreshing the page. Make sure you have a stable internet connection and that your browser allows location services. If the problem persists, try clearing your browser cache or using a different browser.
If the chat isn't responding, check your internet connection first. Try refreshing the page or starting a new chat. If you continue to experience issues, please contact our support team through the Contact page, and we'll help you resolve the problem.
We appreciate your feedback! You can report bugs or issues through our Contact page. Please include details about what happened, what you were trying to do, and any error messages you saw. This helps us fix issues quickly.